Shipping & Returns


Postage in Australia

Items are sent using Australia Post Express Post Satchels. These are secure and trackable.
We charge a flat rate of $10.00 for next day delivery in Australia.
Please contact us if you have special delivery requirements or any delivery questions.


Free Gift Wrapping

If you are purchasing a gift for someone we are more than happy to gift wrap your purchase and we will give it extra special attention.

Refunds & Returns

We are happy to exchange any product/s that arrive to you faulty or damaged in any way.  To arrange an exchange, please call the Studio on 9958 7797 or email with your name, invoice number, phone number, email address, shipping address and details of faulty/damaged product.  We will then provide instructions on how to return the product/s.  Return postage to Studio Petrina Milas will be at your own cost.  We must be advised within 7 days of receipt of any faulty or damaged product.  If you do not want a replacement, please note we do not refund, but will provide credit towards a future purchase.  Credits must be used within 12 months of issue.

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